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Hi, how can we help?

Welcome to the Skillstone Support Centre. We're here to ensure a seamless experience for all users. 

Getting started

Downloading the Skillstone app

You can download the Skillstone app from the Apple App Store for iOS devices or the Google Play Store for Android devices.

Start engaging with your team

If you are an employer or organisation and would like to get started, you can request a demo, and we'll contact you. If you are looking for an answer quickly, read our FAQ.

Accessing the Skillstone admin portal

If you need help accessing your Skillstone admin portal, contact us at

Having issues

Employment and work-related issues

For employment-related questions or concerns about using the Skillstone app, please contact your designated employer contact person.

If you need any technical support

Encountered a glitch or bug? Our support team is here to help with any technical issues on the Skillstone website, admin portal, or app. Contact us at

Privacy and security questions

For any concerns or to understand our policies, please read our Cookie Policy, Privacy Policy, Terms of Service, and Data Handling Agreement.

Troubleshooting tips

  • Navigate to your menu on the top right corner and select 'Change Password'.

  • If the app isn't working correctly, ensure your app is updated, clear your cache, and restart your device. For persistent issues, contact

  • If the Skillstone website or admin portal isn't working properly, make sure your browser is updated to the latest version, clear your cache, and restart your browser.

  • Need help navigating the admin portal? You can contact our support for personalised assistance at

  • We value your privacy. To delete your data from Skillstone, email your request to with your account username or registered email. We’ll confirm and process your request within 30 days.

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