Cookie Policy

Welcome to Skillstone! Our use of cookies and similar technologies on our website and mobile app is designed to improve your experience and ensure the functionality of our services. This Cookie Policy explains how we implement these technologies and gives you control over your preferences. By using our website or mobile app, you consent to the use of cookies as described in this policy.

 

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us recognise your device and remember information about your visit, making your next visit easier and the site more useful to you.

 

How We Use Cookies on Our Website and App
On the Website:

• Essential Cookies: These cookies are necessary for basic site operations, such as page navigation and access to secure areas. They are mandatory and cannot be disabled.

• Performance Cookies: Collect information on how visitors interact with our site, such as which pages are visited most. This data helps us improve our website and the user experience.

• Functionality Cookies: Allow us to remember user choices and provide enhanced, more personal features. They are used to recognise you when you return to our website and could include preferences such as your language or region.
   

On the Skillstone App:

• App-Specific Cookies: Essential for making the app work correctly, they ensure functional performance and secure usage.

 

Skillstone Admin Portal: 

• Business Admin Users: Encounter cookies are essential for the portal's functionality. These cookies facilitate session management and user authentication, which is crucial for secure and efficient operations. The portal, powered by advanced content management technologies, ensures robust performance and security. We strongly advise keeping these essential cookies enabled to maintain the integrity of the content management process.

 

Cookie Duration

• Session Cookies: These are temporary and only last for as long as your web session. They disappear from your device when you close your browser. They help maintain your session as you navigate.

• Persistent Cookies: Stay on your device for a set period specified in the cookie and activate each time you visit the website that created that particular cookie. These are used to remember your preferences and make subsequent visits quicker and more convenient.

Third-Party Cookies

Our site uses third-party services like Google Analytics for better content and advertising. These cookies may track your use of our website and link to external data to which these services have access. You can review the privacy policies of these third-party providers on their websites

Managing Cookies

• Initial Cookie Banner: When you first visit our website, a cookie banner will be presented, allowing you to accept all cookies or adjust your settings to opt out of non-essential cookies.

• Website Cookies: You can manage cookies through your browser settings, where you can block or delete them. Blocking some types of cookies may impact your experience on our site.

• Mobile App Cookies:
  Depending on your device, the steps to manage cookies may vary slightly. Here are general guidelines for the most common operating systems:
   

  • Android Devices:

    • Go to Settings> Apps or Apps & Notifications> Find and tap on the Skillstone app > Tap Permissions, then Cookies to toggle them on or off.
       

  • iOS Devices:

    • Open Settings > Scroll and tap Safari or your default browser > Tap Privacy & Security > Manage your cookie settings under Block All Cookies.
       

If these steps do not correspond to your settings, please refer to your device's support resources for detailed instructions.
 

Third-Party Cookies for Chat Feature

If the optional chat function powered by CometChat is enabled, CometChat may use its cookies or tracking technologies to manage chat functionality. For more details on CometChat’s use of cookies, please refer to CometChat's Privacy Policy.

Impact of Disabling Cookies

Disabling cookies can affect how our website and app function for you, limiting functionality in personalised settings and affecting overall performance and user experience.

 

Legal Basis for Using Cookies

We adhere to local and international privacy laws, including the Privacy Act 1988 in Australia and GDPR in the European Union. These laws require that we manage personal information transparently and with your consent, ensuring that you are informed of your rights and choices regarding cookies.

 

Changes to This Policy

We may update this Cookie Policy periodically to reflect changes in our practices or relevant regulations. Any updates will be posted on this page along with the revision date.

 

Contact Us

For any questions or concerns about our Cookie Policy, please contact us at support@skillstone.com.